Tools And Resources For Syrian Refugees


This tools and resources kit is developed to assist Syrian refugees settle and integrate into the community and the Canadian job market. It covers variety of different topics that would support Syrian refugees and any newcomer who arrived recently to Canada.



Welcome To Canada Overview

مرحبا بكم في كندا- ارشادات عامة


Among first things to do after arrival to Canada


Call or visit an immigrant-serving organization in your city or town to access help.

  • Services near you in a specific area or city in Ontario

  • Find help with housing.

  • Temporary hosts for refugees
  • Housing Opportunities & Marketplace Exchange for Refugees

  • Apply for a government health insurance card.

  • How do I apply for a Health Card (OHIP)?

  • Find a doctor or health-care centre where you can go for your medical needs.

  • Health centres with interpreter services
  • Syrian Refugee Medical Clinic
  • How can I find a family doctor?
  • Where can I get medical help if I don't have a family doctor?
  • How can I get help in an emergency?
  • Where can I find a hospital in my area?

  • Apply for a Social Insurance Number (SIN).

  • How do I get a Social Insurance Number (SIN)?

  • Provide Citizenship and Immigration Canada (CIC) with your Canadian address, so that you can receive your permanent resident card in the mail.

  • Change my address

  • Enroll in free (government funded) English or French language classes.

  • Where can I get my English level evaluated?
  • Where can I take ESL classes?
  • What different kinds of ESL programs are available?

  • Learn about options available for education to improve your qualifications through Canadian colleges and universities.

  • How do I apply for admission to a university or college?
  • 6 Tips for Choosing a Post-Secondary School
  • What kinds of financial help can I get for my education?

  • More information for newcomers in Canada.

  • Welcome to Canada manual in English
  • Welcome to Canada in Arabic بالعربية
  • Your first two weeks in Canada (In Arabic) الآسبوعان الاولان في كندا

  • General resources and services to help newcomers settle in Toronto.

  • City of Toronto Newcomer Welcome Brochure (English)
  • City of Toronto Newcomer Welcome Brochure (Arabic) بالعربية



  • Cultural Norms In The Workforce

    معلومات هامة عن بيئة العمل في كندا


    How searching for jobs in Canada can differ from other cultures.

  • A Cross-Cultural Comparison of Job Searching Practices

  • Canadian workplace culture.

  • Introduction to Canadian Workplace (Video in English)
  • Introduction to Canadian Workplace (Video Arabic subtitles) بالعربية

  • In addition to technical skills, Canadian employers also want soft skills.

  • What do Canadian Employers want? (In Arabic) بالعربية

  • Once you get a job, there are things you can do to ensure that you will stay employed and progress in your career.

  • How do I keep my job? (In Arabic) بالعربية

  • How to access information pertaining to sensitive issues such as salary, religious observances and health related issues.

  • Learning the written and unwritten rules of your new workplace
  • Navigating a request for religious accommodation

  • Understanding Canadian team culture to build fruitful relationships with team members.

  • Team Culture and Communication

  • Become familiar with Canadian workplace communication strategies at business meetings.

  • Business Meetings in the Canadian Workplace



  • Labour Laws And Canadian Worker's Rights

    قانون العمالة و حقوق العامل


    Employment standards, health and safety, employee’s rights.

  • Introduction to Canadian Workplace (Video in English)
  • Introduction to Canadian Workplace (Video in English Arabic subtitles) بالعربية

  • General rules in Ontario about hours of work and overtime pay.

  • Information for Employees: Hours of Work and Overtime Pay (In Arabic) بالعربية

  • Your rights under Ontario’s Employment Standards Act (minimum wage, meal breaks, leaves of absence and more).

  • Workplace Rights (In Arabic) بالعربية

  • The Employment Standards Act rights for assignment employees of temporary help agencies.

  • Your Employment Standards Rights: Temporary Help Agency (In Arabic) بالعربية

  • Workers’ rights, discrimination, workplace accommodation, and where to get help.

  • Your Rights as a Worker (In Arabic) بالعربية

  • Rights of foreign nationals employed in Ontario.

  • Your Rights Under the Employment Standards Act (In Arabic) بالعربية


  • English Language Assessment And Training

    خدمات تقييم اللغة الانجليزية


    Take free government-funded LINC (Language Instruction to Newcomers to Canada) classes to improve your language proficiency in English.

  • English Language Courses in Canada (In Arabic) بالعربية
  • Language assessment and training in Ontario (list of agencies)
  • More language classes in Ontario (list of agencies)

  • Language tests and certificates required by universities and colleges.

  • Test of English as a Foreign Language (TOEFL)
  • International English Language Testing System (IELTS)


  • Credential Assessment

    خدمات تعديل الشهادات العلمية


    Assess your credentials to learn your educational qualifications by Canadian standards.

  • World Education Services (WES)
  • University of Toronto Comparative Education Service (CES)


  • Employment And Training

    معلومات حول خدمات التوظيف والتدريب المهني


    Working in Your Field

  • Ontario Immigration guide to finding work in your profession (In English)
  • Ontario Immigration guide to finding work in your profession (In Arabic) بالعربية
  • Finding Success in Canadian Workplace (Video in English)
  • Finding Success in Canadian Workplace (Video in English Arabic subtitles) بالعربية
  • What is labour market information? Do I need it? (In Arabic) بالعربية

  • Access Loans to earn Canadian licensing or training needed to work in your field.

  • Immigrant Access Fund Canada (IAF)

  • Job Boards

    Magnet is an on-line job matching system that matches job seekers with jobs that fit their skills and connect with employers.

  • Magnet job search platform
  • How Magnet job search technology works (video in Arabic) بالعربية
  • Magnet: Job Seeker Demo (video in Arabic) بالعربية
  • Magnet: How it works (video in Arabic) بالعربية

  • Other resources.

  • Job Bank by Government of Canada
  • Welcome Talent Canada

  • Employment Preparation Programs for Job Seekers

    Sector-specific bridge training programs assist internationally trained individuals move quickly into their field.

  • Sector-specific bridging programs (Architecture, Engineering, Environmental, Healthcare, Human Resources, Information Technology, Management, Office Administration, Project Management, Sales and Marketing, Supply Chain, Self-Employment, Trades)
  • Bridging programs in Construction Management and Nurses
  • Bridging program for environmental professionals (Engineering, Geoscience, Environmental Science and Planning)

  • Mentoring programs bring together recent skilled immigrants and established professionals in occupation-specific mentoring relationships.

  • Mentoring Partnership
  • Mentoring and other services for skilled immigrants

  • Specific Employment Programs for Syrian Refugees

    Construction.

  • Construction Trades Program for Syrian newcomers (Arabic-speaking staff) بالعربية
  • Construction Jobs: Syrian Newcomer Trades Project

  • Art.

  • Newcomer and Refugee Artist Mentorship

  • Agriculture (with training in Arabic).

  • Farmers Feed the World (English)
  • Farmers Feed the World (Arabic) بالعربية

  • Handicraft and Fashion Design (for women).

  • Artisans of Syria

  • More programs for employment and training.

  • Employment Ontario


  • Entrepreneurship

    المشاريع الصغيرة


    Business and financial knowledge for newcomers.

  • Enactus Ryerson’s Project Welcome

  • Specialized Entrepreneurship Program for Syrian Newcomers.

  • Starting a Business in Canada

  • Women refugees entrepreneurs in Greater Toronto.

  • Sewing program


  • Special Programs For Syrian Refugees

    مشاريع خاصة باللاجئين السوريين


    City of Toronto Refugee Resettlement Program.

  • Resources in Arabic بالعربية

  • Connecting Syrian refugees with the Arab community in Greater Toronto.

  • Syria Newcomers Project

  • Connecting Syrian refugees with Canadian volunteers to build integrated communities.

  • Together Project

  • Facilitating the entry of Syrian newcomers into the job market.

  • Refugee Career Jumpstart Project

  • Banking and financial literacy for newcomers in Canada.

  • Financial literacy workshops (Videos in English and Arabic) بالعربية
  • Money Matters (Brochure in Arabic) بالعربية
  • Syrian Refugees: a banking package


  • Legal Aid

    خدمات قانونية


    Government legal assistance for low-income people.

  • Legal Aid Ontario

  • Advocating on behalf of the Arab community in Canada.

  • Arab Canadian Lawyers

  • Legal Resources and Publications for Immigrants and Refugees in Ontario.

  • Community Legal Education Ontario Resources and Publications


  • List Of Agencies And Community Groups

    قائمة بالهيئات والمنظمات المعنية


    Find services in your community that can meet variety of your needs including employment, housing assistance, English language assessment and training, community legal clinics, health card (OHIP), and community health centres.

  • Toronto and Area
  • York Region
  • Peel Region
  • Durham Region


  • Immigrant Networks

    شبكة المهاجرين اصحاب الكفاءات


    Professional immigrant associations are member-based networks run by and for skilled immigrants.

  • Professional immigrant networks (PINs)
  • Syrian Professionals Active Network (SPAN)


  • Social Media Channels for Syrian Refugees

    قنوات التواصل الاجتماعي المعنية باللاجئين السوريين


    Information and advocacy in English and Arabic.

  • Welcome Syrian Refugees to Canada
  • Syrian Refugeers in Canada

  • Services announcements and social support.

  • Mes Amis Canada

  • Aid and support for Syrian refugees in Toronto and Montreal.

  • Canadian Alliance for Syrian Aid- L'Alliance canadienne d'Aide aux Syriens


  • Videos

    فيديوهات بالعربية


    Magnet videos for refugees.

  • How Magnet job search technology works (in Arabic) ماهي ماجنت وكيف استخدمها في البحث عن عمل
  • Magnet: Job Seeker Demo (In Arabic) كيفية انشاء حساب باحث عن عمل
  • Magnet: How it works (in Arabic) ماجنت للمهاجرين الجدد
  • Employment Summit: Guiding Syrian Refugees in Finding Meaningful Employment
  • Finding Success in Canadian Workplace (Arabic subtitles) بالعربية
  • Introduction to Canadian Workplace (Arabic subtitles) معلومات هامة حول قوانين العمل وحقوق الموظفين في كندا

  • Services for Syrian refugees.

  • Resettling to Canada: Welcoming Syrian Refugees
  • Your first two weeks in Canada (In Arabic) الآسبوعان الاولان في كندا
  • English Language Courses in Canada (In Arabic) "دروس تعليم اللغة في كندا"


  • For personal stories please click here